Contact Details
Head Teacher - Mr S Jackson
Carterton Primary School
Burford Road
Carterton
Oxfordshire
OX18 3AD
Telephone: 01993 842502
Email: office.2252@cps-sch.org.uk
Mrs Chillington in the office will be available to answer any queries.
Safeguarding
Designated Leads for Safeguarding (DSLs)
Lead DSL - Mr S Jackson - Headteacher
Deputy DSL - Aisling Hill - Assistant Head
(all staff to be contacted via the school address, phone number and/or email address)
Lead Safeguarding Governor - Marcia Costa
Parking Arrangements
We have some spaces on the school site for visitors with accessibility spaces available near the main school door.
Please note that at certain times of the day, the main gate may be closed for safety purposes.
Contact Us
Complaints
It is in everyone’s interest that concerns, and complaints are resolved at the earliest possible stage. Many issues can be resolved informally, without the need to use the formal stages of the complaint’s procedure.
A concern can be made in person, in writing or by telephone and in most cases the class teacher will receive the first approach. If the concern is not handled to the satisfaction of the person who has raised the issue, then the Headteacher can be contacted.
It is to be hoped that most concerns can be expressed and resolved on an informal basis. Where informal attempts have been unsuccessful in resolving a complaint, the complaint will be handled in accordance with the Ridgeway Education Trust (RET) Complaints Procedure.
The RET Complaints Procedure can be found here. A paper copy can be provided on request, please ask at the school office or email: office.2252@cps-sch.org.uk
Complaints can be made in person, in writing or by telephone by contacting the RET Governance Team, either by email: governance@ridgewayeducation.com or by telephone: 01235 814444.
Should you wish to use our complaints form, please download a copy by clicking here and return the completed form to the RET Governance Team at governance@ridgewayeducation.com.
